The simplest approach to avoid this problem is to continue to use the Facebook app but not use the in-app browser.If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others.
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But if it sounds casual, make no mistake — this is a professional role.
You’ll need a quiet, distraction-free work space with a door you can shut, an ergonomic chair, a desk for the i Mac (and headset) we’ll provide, and your own network connection.
From your own home, you’ll be their human connection to Apple: friendly, thoughtful, and real.
You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect from Apple.
And what customers discover with Apple is, it’s no act.
"Real people" aren't really interested in security features that stop the government and criminals reading their messages, according to Home Secretary Amber Rudd.
For years, Apple has been recognized as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. As our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support.
They’re curious investigators, technical problem solvers, and good listeners. We’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.
You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner.